Guest Experience Specialist

Job Summary:

Joining our team means becoming part of a flourishing quick-service restaurant renowned for its exceptional customer care and warm reception. Grounded in faith and operating as an autonomous entity, we are in search of enthusiastic and devoted candidates to be part of our workforce. Whether you are interested in a part-time or full-time job, this opportunity allows for growth on both a personal and professional level within a supportive and optimistic environment. Hourly wages start at $8.65 for employees younger than 18 and increase to $13 for those who are 18 or older, contingent on their level of experience.

Responsibilities:

• Meeting and assisting guests with eagerness, respect, and graciousness.
• Help educate diners about the range of products and promotions available for their selection.
• Go above and beyond by assisting patrons in finding their way to their table.
• Ensure that any complaints from guests are dealt with efficiently and resolved to their satisfaction.
• Be proactive in maintaining the cleanliness of tables and chairs by sanitizing them regularly.
• Offer mints to guests at the conclusion of their dining experience.
• Ensure garbage removal and upkeep of a tidy dining room.
• Beam and establish connections with individuals in a pleasant and interactive style.
• Promote a cohesive and transparent line of communication between the front counter and dining room teams.
• It is essential to consistently follow sanitation and safety guidelines.

Qualifications and Experience:

• The minimum age requirement for this activity is 16 years old.
• Required to meet availability criteria, which involve weekends such as Fridays and Saturdays.
• Ability to confidently utilize a cash register is crucial.
• Capacity to juggle various responsibilities effectively and maintain a fast workflow.
• Emphasizes teamwork, versatility, reliability, and a solid commitment to work.
• A favorable mindset and a commitment to serving customers well.
• Proficiency in clear and successful interactions with guests and coworkers.
• Ability to handle the physical challenges of the role is essential, which involves standing for up to 10 hours and lifting objects of up to 50lbs.

Benefits:

• Accessing scholarships that provide $2,500 each year is an option.
• Sundays off.
• Leadership development opportunities.
• Employees are offered free food while working their shifts.
• Positive work environment.
• Gym membership benefits.

Salary:

The starting salary is $13 hourly for those who are 18 years old or older, and $8.65 hourly for individuals under the age of 18.

About Company:

As a faith-driven, independently managed business, we take pride in our rapid growth as a prominent quick-service restaurant chain across the nation. Upholding superior standards in customer service and friendly hospitality is our hallmark, along with our dedication to fostering a harmonious work setting for all our team members.